Error Codes and Messages: Difference between revisions

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[[Category:VALT]]
[[Category:Troubleshooting]]

Revision as of 15:16, 7 March 2025

Errors and Messages

500 Internal Server Error

In VALT, there are times when you might encounter '500 Internal Server Error'.

This error is very generic and means that some investigation is needed to see what is causing this message.

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If you see this error, please contact the IVS Support Team for assistance!



404 Not Found

In VALT, there are times when you might encounter '404 Not Found'.

This error means that the URL you are trying to access does not exist. Try editing the URL to only include the name of your application.

Example:
https://valt.myserver.com/admin/not_a_real_page to https://valt.myserver.com/
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If you see this error, please contact the IVS Support Team for assistance!



403 Forbidden

In VALT, there are times when you might encounter '403 Forbidden'.

This message indicates that you do not have the proper rights to page you are trying to access. These rights are set in the Admin Section. To learn more about those rights, click here!

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If you see this message, please reach out to your VALT admins or contact the IVS Support Team for assistance!